Bolna integration

Turn Bolna agent executions into quality evidence.

Import real Bolna agent conversations, evaluate the behaviors that matter, and move from a dashboard trend to the transcript, call recording, and provider context behind it.

What the integration brings into review

Agent discovery

Find available Bolna agents before selecting executions to import.

Conversation evidence

Review normalized transcripts, cost and telephony metadata, and the call recording in one workspace.

Evaluation results

Run evaluator-backed scores and retain the rationale alongside each conversation.

Look beyond provider activity

Call duration and conversation volume are useful operational context. VaaniEval adds reviewable quality signals such as task completion, intent understanding, and required-information capture, so teams can inspect whether a call achieved the right outcome.

Provider fields can vary.

Bolna's transcript is a single formatted exchange without per-turn timestamps, so turn-level audio scrubbing is not available for Bolna calls today. Validate the transcript, metadata, and recording available through your Bolna configuration before defining a production review process.

See the evaluation metrics guide

Integration support

ElevenLabs, Vapi, and Bolna are supported today.

VaaniEval supports conversation imports from ElevenLabs, Vapi, and Bolna today. More integrations are coming soon.

Please do not include credentials or private call data in an integration request.

Talk through your QA workflow

See how VaaniEval fits your voice-agent operation.

Book a focused walkthrough of the evaluation workspace, or inspect and self-host the open-source project under AGPL-3.0.

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