VaaniEval field notes
Practical voice AI evaluation guidance.
Detailed, implementation-oriented writing for teams reviewing and improving production voice agents.
Voice AI QA
A practical QA process for production voice agents
How to replace random call sampling with a repeatable conversation review and evaluation workflow.
2026-07-04 · 7 min readEvaluationVoice AI evaluation metrics that lead to actionable fixes
A focused metric framework for task success, hallucinations, fallback behavior, and operational quality.
2026-07-04 · 6 min readCompliance & SecuritySelf-Hosted vs. Closed-Source Voice AI Evaluations: A Compliance and Privacy Analysis
How closed-source SaaS evaluation tools expose sensitive call data, and how a self-hosted open-source framework like VaaniEval secures HIPAA, GDPR, and PCI compliance.
2026-07-04 · 10 min read